Job Information
Supervisor - Retail (NOC 6211)
Calgary, AB 47 Days Ago
Job Type: Full-Time
Job Category: Retail, Sales
Posted: 2020-02-14
Postal Code:
Employer: Executive Diamond Services Ltd.


Employer: Executive Diamond Services Ltd.


Contact Person: Yahir Rivero


Position: Supervisor - Retail (NOC 6211)


Terms of Employment: Permanent, Full-time (30-40 hours per week), Day, Morning, Afternoon, Evening, Weekend, Shift


Hourly Wage: $20.00 - $22.00 per hour


Expected Start Date: As soon as possible


Work Location: 8820 Blackfoot Trail SE, Suite 119, Calgary, AB T2J 3J1


Duties and Responsibilities include but not limited to:


  • Supervise and co-ordinate work schedules and work activities of staff.

  • Ensure merchandise is neat and clean and ready to be displayed.

  • Ensure exceptional customer service is achieved by exceeding service targets and key performance indicators

  • Describe and sale the jewelry and other accessories to customers

  • Oversee the overall customer service and operational functions, including sales, cashiering merchandising, etc.

  • Prepare day by day reports of entire sales.

  • Maintain the security of the store and Health and Safety requirements

  • Sort and check the quality of incoming goods.

  • Complete all necessary records and reports in a timely and accurate fashion.

  • Maintain a clean, neat, and orderly work area

  • Resolve any issues (Customer complaints or any emergency)

  • Monitor inventory process at the facility to insure timely updating and accuracy.

  • Delegate workloads to staff workers

  • Assist in recruiting/ hiring and training of new staff.

  • Ensure pricing is correct.

  • Arrange a repair work for the goods purchased or traded

  • Maintain inventory and ensure items are in stock by placing orders.

  • Other tasks as assigned by the manager




Position Requirements and Qualifications:


  • High school (secondary) diploma is required

  • Previous retail sales work experience is required;

  • Previous experience or knowledge related to Jewelry/accessories sales industry would be a strong asset;

  • Well organized, flexibility and accurate;

  • Ability to build and maintain good relationship with customers;

  • Strong organization and effective interpersonal skills;

  • Team player – positive, reliable and motivated;

  • Physically capable of performing the required duties, repetitive tasks and work on flexible hours by shift;

  • Security and safety: basic security clearance;

  • Client focus;




Work Conditions and Physical Capabilities:


Fast-paced environment, Work under pressure, Tight deadlines, Combination of sitting, standing, walking, Standing for extended periods, Attention to detail, Supervisory / readership skills.




How to Apply:


If you are interested in the position and would like to join and grow with Executive Diamond Services Ltd. we encourage you to send us a Cover Letter and Resume by email to






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